Effective Date: June 3, 2025
Last Updated: June 3, 2025
At joannadraus.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase or booking.
1. Who We Are
This website is operated by Joanna Draus. Our website address is: https://joannadraus.com.
For privacy-related questions or data deletion requests, you can contact us at: admin@joannadraus.com.
2. What Data We Collect
We collect only the personal information necessary to process your orders, manage your bookings, and improve your experience on our website. This may include:
- Your name
- Email address
- Phone number (if provided)
- Billing and shipping addresses
- Booking details (date, time, service, etc.)
- Payment information (processed securely via Stripe)
- IP address and browser information (for analytics)
3. How We Collect Your Data
Your data is collected through:
- Order forms (via WooCommerce)
- Booking forms (via Amelia)
- Payment processing (via Stripe)
- Website analytics (via Google Analytics – anonymized IPs)
- Cookies used for functionality and analytics
4. Why We Collect Your Data
We collect your data to:
- Process and fulfill orders
- Schedule and manage bookings
- Respond to inquiries and support requests
- Analyze site performance and improve services
- Fulfill legal, contractual, and accounting obligations
5. Who We Share Data With
We share your data only with trusted third-party services required to run our website and business:
- WooCommerce – for order and product management
- Amelia – for managing appointments and service bookings
- Stripe – for secure online payments
- Google Analytics – for anonymized website traffic analysis
All third-party services we use are GDPR-compliant and implement appropriate data security measures.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Restrict or object to certain types of processing
- Withdraw your consent where applicable
- File a complaint with a data protection authority
To exercise any of these rights, please contact us at admin@joannadraus.com.
7. Data Retention
We retain order and booking information only as long as necessary for legal, tax, and operational purposes.
Analytics data is anonymized and used only for statistical purposes.
8. Cookies
We use cookies to:
- Support website functionality
- Track anonymized site usage via Google Analytics
- Remember user preferences for future visits
You can manage or disable cookies through your browser settings at any time.
9. Data Security
We implement industry-standard security practices including HTTPS encryption, secure payment gateways, and access controls to protect your personal data.
10. Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page with an effective date.